Frequently Asked Questions

We offer three core service pillars: (1) Web Development & Social Media — custom websites, e-commerce, SEO, hosting setup; (2) Digital Marketing & Advertising — social media management, Meta/Google ads, content creation, email marketing; (3) Graphic & Advertising Design — logos, brand identities, print materials, social media graphics, promotional products, and more.

Typically 2–4 weeks depending on complexity, content readiness, and the number of pages. E-commerce sites may take 3–6 weeks. Landing pages can be delivered in as little as 5 business days. We'll provide an exact timeline after reviewing your brief.

We typically deliver the first 3 logo concepts within 5–7 business days. After your feedback, revision rounds take 2–3 business days each. Most logo projects are completed within 2 weeks total.

Yes! We require 50% upfront to begin the project and the remaining 50% upon delivery of the final files or launch. For larger projects ($2,000+), we can arrange a custom 3-payment schedule. Contact us to discuss options.

Simply fill out our project brief form on the relevant service page, or reach out via the contact form or WhatsApp. We'll schedule a free 30-minute consultation to discuss your vision, answer questions, and provide a detailed proposal.

Absolutely. We offer monthly website maintenance plans ($99/month), ongoing social media management packages, and retainer agreements for regular design work. We're here for the long term, not just the launch.

Absolutely. We adapt to your existing brand guidelines. Whether you need us to extend your brand, refresh it, or build new assets that match your current identity, we'll work within your established visual system.

For logo/brand design: AI, PDF, PNG (transparent), JPG, and SVG. For print materials: print-ready PDF with bleed marks. For web projects: full website with source access. For social media graphics: editable Canva files + exported PNG/JPG. We deliver everything you need.

Yes! We offer monthly social media management packages starting at $299/month per platform. These include content creation, posting schedule, community management, paid ad management, and monthly performance reports.

Yes. We provide initial design concepts and mockups before you make the final payment. You'll see the creative direction clearly before committing to the final version. Check our Portfolio page to see examples of our previous work.

We work 100% remotely with clients worldwide. Whether you're in the United States, Latin America, or anywhere globally, we can serve you effectively through video calls, email, and WhatsApp. Most of our clients are based in the US and Hispanic market.

Fill out the contact form on our Contact page, use the project brief on any service page, or simply click the WhatsApp button to chat with us directly. We respond within 24 business hours and will schedule a free consultation to discuss your project.

Yes! We are fully bilingual (English/Spanish) and serve both the English-speaking and Hispanic markets. All our services are available in both languages, and we can create bilingual content for websites, marketing materials, and more.